At Daabadi, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to accept returns under the following conditions:

Return Period

You may return your product within 14 calendar days of the date you received the item.

Return Terms

• Products must be in their original, unused, and undamaged condition.
• Original packaging and supporting documentation (such as an invoice or proof of purchase) must be included.
• Custom-made or specially engraved products cannot be returned unless they are damaged upon receipt.

Return Costs

Shipping costs for returns are the responsibility of the buyer, unless the product is damaged or not as ordered.

Procedure Returns

1. Contact our customer service at cs@daabadi.com with the order number and reason for the return.
2. We will provide the return process along with the return address.
3. After we receive and send the goods, the refund process will be carried out within 30 working days.

Further Questions

If you have further questions regarding returns, please contact us via email at:

Email: cs@daabadi.com

• Phone: +6282275002500

• Address: Wonosari, Tahunan, Jepara Regency, Central Java 59451

• Operating Hours: Monday-Saturday, 08.00-17.00 WIB

Thank you for choosing Daabadi Furniture as a partner to complete your furniture needs. We appreciate your trust and always strive to provide the best service.
Note: This policy is designed to ensure transparency and clarity for all customers.