Refund and Return
Daabadi Furniture is committed to providing high-quality products that are designed with craftsmanship and attention to detail.
However, please note that we do not accept refunds and returns for the following reasons:
No Reason Return Policy
- Custom Made Products Most of our products are made to order, including customized designs, sizes, and materials. Therefore, these items cannot be resold to other customers.
- Item Condition Checked Before Shipping Every item that is shipped has gone through a quality control process to ensure the condition of the item is as ordered and free from defects.
- Time-consuming Production Process Our products are handmade by skilled craftsmen, so returns will greatly affect our operational efficiency and business losses.
Advice Before Buying We strongly advise customers to
- Check Product Specifications: Make sure you understand the dimensions, materials, colors, and features of the product before making a purchase. • Consult Our Team: If in doubt, our team is ready to help provide further direction or clarification regarding the product.
- Inspection After Goods Received: When the goods arrive, please check the goods directly in front of the delivery courier to ensure that the condition is appropriate.
Complaint Handling If you find a problem such as damage due to shipping, we are still ready to help provide the best solution, such as:
Follow-up Consultation
Our customer service team will provide full support to solve your problem.
Contact Us If you have further questions, please do not hesitate to contact us:
- Email: cs@daabadi.com
- Phone: +6282275002500
- Address: Wonosari, Tahunan, Jepara Regency, Central Java 59451
- Operational Hours: Monday-Saturday, 08.00-17.00 WIB
Thank you for choosing Daabadi Furniture as a partner to complete your furniture needs. We appreciate your trust and always strive to provide the best service.
Note: This policy is designed to ensure transparency and clarity for all customers.